MARKETING FOR TOUR & ACTIVITY OPERATORS, FROM PADDLE TRIPS TO GHOST TOURS
Find out what's costing you bookings before you spend another dollar.
Waypoint is a tourism-only marketing agency. We start with a free diagnostic of your listings, reviews, website, ads and booking flow, then show you exactly what to fix. No pitch, no packages pushed.
Free · 30-minute call · Written findings you keep, whether or not you hire us
Example checklist
What your diagnostic checks
- Google Business Profile
- OTA listings (Viator, TripAdvisor, GYG)
- Reviews & response rate
- Website speed & mobile booking
- Ads & tracking
Where bookings leak
Most operators don't have a marketing problem. They have a few leaks.
- 1
Listings that don't convert.
Weak titles, old photos, and pricing that ignores the 20% OTA cut.
- 2
Reviews left unanswered.
Rating and review volume drive ranking on TripAdvisor and Viator.
- 3
A website that fights the booking widget.
Slow pages, buried "Book Now" buttons, broken mobile checkout.
- 4
Ads running on autopilot.
Spend without tracking, or ads still running into the off-season.
How it works
Diagnose, don't sell.
Step 1
Tell us about your trips.
A 2-minute form.
Step 2
We audit everything.
Google profile, OTA listings, reviews, site speed, booking flow and ads.
Step 3
You get a written plan.
On a 30-minute call, with prioritized fixes. Do them yourself, or have us do them.
Services
Everything a tour operator needs, and nothing you don't.
Social media
Instagram and Facebook content and community replies.
Paid ads
Meta and Google ads with booking tracking.
Websites & SEO
Booking-ready sites you own.
Reviews & reputation
Every review answered within 48 hours.
Email marketing
Campaigns plus post-trip and rebooking flows.
Booking-platform listings
FareHarbor, Peek, Viator, GYG and TripAdvisor listings that convert.
Who we help
Paddle & Water
Kayak to sunset cruises. Weather cancellations and stale listings.
Fishing
Charters and fly guides. Phone-only booking.
Hiking & Adventure
Hikes, climbing, ziplines, MTB. Trips hard to compare.
Food & Drink
Food, wine, brewery and cooking. OTA commission.
Wildlife & Eco
Whales, birds, airboats, dolphins. Listing-heavy bookings.
City & Culture
Walking, history, ghost, bike. Crowded OTA pages.
Seasonal & Winter
Snowshoe, dog sled, foliage. Year-round marketing for NE/NW.
Outfitters & Rentals
Liveries with guided trips. Rentals and trips mixed up.
Nationwide.
Pricing
Reviews & Reputation
$250/mo
3-month minimum
Starter
$450/mo
3-month minimum
Growth
$999/mo
3-month minimum
Full Marketing Partner
$1,850/mo
3-month minimum
Website builds from $1,200, booking integration included. Ad spend is paid by you directly to Meta/Google.
See full pricingBe one of our first five founding clients.
10% off your retainer for 6 months, and all setup fees waived. In return, if the results are worth talking about, you give us an honest testimonial and permission to publish a case study with real numbers. Offer ends Jan 15, 2027.
Claim a founding spot| Reviews & Reputation | |
|---|---|
| Starter | |
| Growth | |
| Full Marketing Partner |

About
Hi, I'm Jared.
I started Waypoint because tour operators kept getting sold generic marketing that ignored how trips actually get booked. Waypoint is new, so you won't see a wall of logos here. What you get is direct access to me, published pricing, and a plan built on what your diagnostic finds.
I help tour and activity operators get found and booked across Google, the OTAs and their own websites. Before Waypoint, I spent six years growing tourism and outdoor recreation businesses, most recently as the Marketing Specialist at Hubbard's Marina, a large, family-owned waterfront operation in Florida.
More about WaypointFAQ
Questions operators ask
Is the diagnostic really free?
Yes. You keep the written findings either way.
Do you take a cut of ad spend?
No. Growth's fee covers management of up to $2,500/mo in spend (12% above that). You pay Meta and Google directly, and we never mark it up. Starter has no ads at all.
Contracts?
3-month minimum on every retainer. Website builds are 50% upfront and 50% at launch, or 3 monthly installments on Launch, Signature and Pro.
Do I need a new website?
Maybe not. The diagnostic will tell you.