Services
Every review answered. More reviews coming in.
Rating and review volume drive ranking on TripAdvisor and Viator. We keep both moving.
The problem
Reviews left unanswered, and happy guests who never get asked.
What we do
Monitor five platforms, reply in your voice within 48 hours, and ask every guest for a review after their trip.
What's included
- Monitoring Google, TripAdvisor, Facebook, Viator and GetYourGuide
- Replies within 48 hours
- Automated post-trip requests via FareHarbor/Peek email or SMS
- QR cards for guides
- Monthly ratings report
Platforms
- TripAdvisor
- Viator
- GetYourGuide
Which package
- Reviews & Reputation $250/mo (no setup fee, 3-month minimum).
- Included in Starter, Growth and Full Marketing Partner.
Questions
Do you reply to negative reviews?
Yes, calmly and factually, and we flag them to you first.
Do you buy or filter reviews?
Never.